Friday, March 1, 2013

FLEXI-STAFFING IN THE UNITED STATES: FAKE RESUMES FOR SURVIVAL



Hello World,
Before I begin, this is by far the longest post I have written. In case you are not a big fan of scrolling to much in the browser please  click here to download the pdf version of this post. ;)

Here’s what I have been attempting to comprehend for over a year….I did take time off to share other opinions of mine…while I pondered over this topic in the back of my mind…I haven’t figured it out completely but I guess it is time to put it out there and hope, in the process, I would figure out the rest. However, what I am absolutely sure about is the fact that the topic we will discuss below is something that deals with an illegitimate employment system that adversely affects the wages and working conditions of US workers in the US who come from different walks of life. 

This piece of writing specifically concentrates on my observations, inferences, decisions and choices that I made during the short period of time I spent job-searching in the United States. It is my brief stint with the flexi-staffing fraternity in the United States that I am trying to describe, explore and possibly bring out the harsh realities that I think would keep you informed…….I am going to be as objective as possible and that would mean that we will be looking at the flexi-staffing funny games from a Structure-Mechanics-WorkFlow standpoint…we would however make an attempt to interpret the subliminal layers of the vicious system that I think is consuming mankind at a rapid rate globally. I had been through a system that calls for, advocates, supplies and implements fake resumes, with falsified information regarding one’s educational and professional qualifications and experience for the sake of obtaining employment. The cruelty of the system lies in the fact that the candidates are forced to compromise their integrity for the financial benefit and the short-cut to the paper-work that would help them stay in the United States.………………………..and we might as well begin….


Let’s Get There First
Now that we have begun, we must identify our position and point of view in the system so as to stay informed on what we would look at specifically. This topic we have in front of us is very vast and I do not know or understand it completely to give you the wholesome picture. Getting to the specifics, we would keep our observations to the IT-Industry in the United States that is catering to multiple industries in so many ways. All the large corporations do not carry out all their operations as an in-house effort and instead outsource them to various contractors who would do the work for them. From the IT stand-point, the companies would hire software service providers who would run the IT operations for them. These companies (Contractors) in turn would outsource part(s) of their work to smaller software firms (Sub-Contractors). These contracting and sub-contracting companies would have a skeleton work-force (permanent employees) and a floating work-force (temporary employees/consultants) who together would coordinate efforts to carry out the work outsourced by the Big Guy. We would be exploring into how these contractors and sub-contractors end up getting their “Floating Work Force,” more precisely, the modus operandi of “Consultancies” in the flexi-staffing services. Are you ready? Let’s Rock n Roll!!!

Game’s Got Structure 

 Figure 1
We begin with some Flexi-Staffing jargon, if I may call it so. The Big Corporation that outsources its IT/Operations would be the End-Client, the Contracting/Sub-Contracting companies would be the Mid-Clients, and the HR/Recruitment Partners of the Mid Clients would be the Consultancies who have the “Consultants” on payroll. Throw in a “Vendor”…Wonder what they are? They are recruitment agencies that receive the position requirements and forward them to their partner-consultancies…..kind of Consultancy of Consultancies…..confused? Well, I am… ;)    
Now going from the bottom up, referring to Figure 1 as given above, the consultants would be the “Please-get-Me-A-Job” desperate job-seekers who are ready to go as flexi-staff since their attempts to find full-time employment hasn’t been successful yet. I was one among them when I got into the system. The Marketers would be the recruitment professionals responsible for gathering position requirements from Mid-Clients, Vendors and Job Portals and forward them to the eager Consultants. The Consultancies would call themselves as a “…..fast growing provider of IT, ERP and Project Management solutions to leading clients in the commercial and government sectors…”  but all they would do is provide flexi-staff to IT clients in ways that are not very obviously known to everyone around.  I guess we have gone over the system structure from either direction. It is time we get to the Physics of the system….

The Game Begins
 The candidates who are desperate for a H1B Visa submit their resumes to the Consultancies and their recruiters respond with a call/email. The so-called interview goes on for about 15 minutes and the only thing that gets assessed is confidence in speech and openness to work in different domains. Little do the candidates know about the nightmares they are about to face. Finally an offer letter is sent to them through email.
I present to you some samples (click to download):
-         Payrate Document
-         Offer Letter
   F1 to H1B
The Payrate Document pretty much says how this game is played. The mid-client would charge the end-client a certain amount per hour for the consultant hired. Since he creates the opportunity for this consultant position, he would take a certain percentage of the hourly rate and would give the rest to the consultancy or the vendor. Now if it was the vendor that gave the requirement to the consultancy, he would take his share of the loot and give the rest to the consultancy. The consultancy would have an agreement with the consultant as described in the Payrate document and would pay the consultant accordingly. Now since many players are involved in this game, the financial component gets bigger. To accommodate the financial component, the mid-client would claim that he would require a 8 years experienced candidate for a temporary position and would require $120 per hour as the salary for the 8 years experienced candidate. The end-client has very little or no say in this because he just wants the work done and is willing to pay for it as per the agreement. Now the end-client however would sometimes demand to interview and assess the consultant prior to finalizing the temporary employment. So the mid client would take $40 from the $120 and give the remainder $80 to the vendor. The vendor would have an agreement with his partner consultancies as to how much per hour will be his share. It is usually around $30. So he would take his share and give the remaining $50 to the consultancy. Let’s say the consultant is a new guy and is within first 6 months of his employment with the consultancy. In that case as per the Payrate document given above, the consultant would get $25 per hour for the work he/she would execute at the mid-client’s or the end-client’s site during the course of the project. I have used $120 as an example figure and the pay rate may vary from position to position. The Figure.2 given below would explain this schematically:
 Figure 2
Now the twist in the screenplay is that this consultant will not be an actual 8 years experienced candidate. He/she would be a fresher just out of college with a master’s degree. Since the mid-client needs an 8-years experienced candidate, the requirement would be drafted accordingly and the forwarded down the line as shown in Figure.1. The consultancy would supply the consultant with fake resumes that would match the job/position requirement and ask him/her to update it with necessary contact information. We will get there as we progress. We still have to familiarize with the recruitment and induction of flexi-staff employees into the consultancies.
The candidates are asked to relocate to where the Consultancy is. Those who live nearby commute as usual but Out-of-Towners are offered accommodation by the Consultancy. It usually is a set of apartments shared by the Out-of-Towners. Now the picture gets slightly dark. A typical double bedroom apartment would have around 7 to 10 guys sharing the space. Some consultancies offer mattresses too. So each room would have 2 or 3 inmates. There is a hierarchy in such apartments. The Living-Room dwellers are newbies and they are yet to be inducted into the brotherhood. The Inmates of the Master Bedroom are the Big-Daddies of the Brotherhood, who are the supposed to lead the brotherhood and therefore get to lay the ground rules for the pack to follow. The Inmates of the Guest Bedroom are the Dukes who are eagerly waiting to become the future Big Daddies.
The first day of reporting is always the “First-Day-to-New School” experience…..New faces, new atmosphere and new territories. The candidates are briefed on how the flexi-staffing happens and a contract is given to all of them to sign. Trust me that contract is nothing more than a big joke. It definitely had a lot of legal jargon that went above my head at MACH 2 but when I was given one, I took a day to read through it, signed it and gave it to the manager. I was not given a copy of the signed contract. The contract signing formality is a scare tactic employed by the consultancy to send the message across to the candidate that in case someone wants out; he/she will be in deep trouble because of this contract. So the first thing that consultancies usually do is to instill a sense of insecurity in the minds of the new recruits that would motivate the employees to be willing to make any compromise, whatsoever, for the sake of survival and in the process become totally dependent on the consultancy. After all, it is the dire need for a piece of paper called H1B Visa that makes these individuals make all the compromises. I had been there and I decided to make those compromises for the same reasons. I just could not handle that truth within me and I never went on any project as a consultant.

Training to Lie
The consultancy I was with specialized in the Business Analyst/Quality Analyst/Systems Analyst positions in the IT industry. So the training I went through was specific to these positions. 

The training begins with the initial brainwashing of the new recruits that aims at cementing the opinion of faking the experience for financial benefit is nothing wrong and in fact it is the fastest way to grow professionally. Statements like “…why begin from level zero when you can begin from level 5 or 6?” and “…You follow my instructions…I will make sure you get your H1B and Green Card on time…Don’t worry….I am there….” are continuously repeated in front of the newly recruited consultants. The trainer and manager always try to get the answer “Yes” out of the consultants, rewarding them with the promise of better future in the United States. Most consultants fail to realize that such talks are the practical application of good old Socratic Method of Persuasion…..kind of Modern Day Dogma with the spiritual part being replaced by professional/survival needs.
The technical/core knowledge of the Business Analyst/Quality Analyst positions are condensed and rammed into the brains of the consultants within a time span of about 4 weeks. The primary objective is to enable the consultant defend his/her resume during the telephonic and face-to-face interviews. A handful of software related to software testing such as Load-Runner, QTP are introduced to the consultants so that they are familiarized with the software functionalities and interfaces that would help them survive the tough situations at the workplace and most importantly help them answer the questions correctly during the interviews. The consultancy’s primary aim would be to enable the consultant clear the interviews and secure a placement in any project. What the consultant wishes to do is absolutely immaterial because the consultant is a liability to the consultancy until placed in a project.  Once the consultant secures a placement, he/she becomes a source of revenue and therefore a completely different format of respect and camaraderie is offered to them from then on. It has to be noted that the batch of consultants getting trained on software development, testing and maintenance would be from a diverse set of educational backgrounds ranging from electrical engineering to marketing management. They make the compromise because they have been convinced by the consultancy to be “Open to options” so that they will do their best to get the consultants well settled in the United States. One can only imagine how a brain trained for years in one field gets all the new technology information and stacks it for a make-believe act of pretense that would help portray the consultant as a professional with years of experience in the IT industry.
During the training period, the newly recruited consultants are offered a set of fake resumes related to Business Analyst/Quality Analyst/Systems Analyst and are asked to go through them to get a “feel” of how their resumes are going to be while they are being marketed to mid-clients and end-clients as experienced professionals. The consultants are given a sample position and experience domain and are asked to prepare a sample fake resume that would meet the requirement. A mock interview/resume analysis is done as a class so that the entire batch gets to know what to do and what not to do while fabricating resumes for requirements. This training goes to the nuts and bolts of resume writing where the specifics are discussed elaborately such as the date/time lines of each project that is included in the resume. Depending on the level of intimacy and moral surrender of the consultant to the management, a specific set of resumes are forwarded to each consultant individually. The game layer in any consultancy is always a zero sum game where the consultants are made to believe that one’s gain will be loss to the others and every day they stay with the consultancy without securing a placement in a project, they are losing money. So the rat race begins right there. Consultants go to great lengths, trying to get a good impression in the minds of the consultancy’s senior personnel so that they get a “Good Set of Fake Resumes” that others don’t get. The want for a set of descriptions of interesting projects that may lure the vendor/mid-client to call for an interview grows exponentially at this stage of the training. There is a paradigm shift we need to note here. From accepting to defend fake resumes in the beginning, the consultants go to the far extreme of scrambling for good-looking fake resumes. The confidentiality that goes along with “Resume Preparation” would easily pass the confidentiality that the United States Government would implement for the sake of its National Security measures. The consultancy briefs each consultant separately and informs all of them individually that they are special than the rest of the lot and that they just need to follow management’s instructions and everything will fall in place. Again this Good Cop-Bad Cop routine is to ensure that the consultants have generated a state of fear believing the zero-sum-game that when others get into a project, they would be just there…losing everything. Therefore each consultant in his/her own way would make genuine efforts to get the confidence of the senior personnel of the consultancy and prepare hard to make…well FAKE RESUMES. The following are samples of fake resumes (that I came across during my time with the flexi-staffing system) for the positions of Business Analyst/Quality Analyst/Systems Analyst in various domains:
(Click the respective link given below to download)
Business Analyst with Experience of 5 years (Telecom/Finance/Healthcare)
Business Analyst with Experience of 5 years (Airlines/Telecom/Hospitality)
Business Analyst with Experience of 5 years (Insurance: Property/Casualty)
Business Analyst with Experience of 5 years (Healthcare: Medicaid/Medicare/Airlines)
Business Analyst with Experience of 5 years (Healthcare: Medicaid/Medicare/Commercial)
Quality Analyst with Experience of 5 years (VB Scripting/Mobile Handset testing/Telecom)
Quality Analyst with Experience of 5 years (Performance Testing/Finance/Banking)
Systems Analyst with Experience of 6 years (Healthcare/Claims Management/Technical Instruction)

The resumes shown above are just samples. You can imagine a position and there will be at least 10 suitable resumes for that imaginary position. These resumes have different grades of quality too!!! The ones given above are supposed to be “Vanilla Resumes” which means that these are the most exploited and most common, which in turn means that these would not attract as many calls as the other “Killer Resumes” that are available to a select clan of consultants namely the Brotherhood of Ass-Kissers. Those “Killer Resumes” apparently get so much attention of the recruiters that consultants who got and worked with those “Killer Resumes” got fantastic projects and amazing work opportunities. Vanilla or Killer, it really doesn’t matter because all of those resumes are absolutely unoriginal with falsified information of all kinds. Except for the consultant’s contact information, everything on these resumes is false and quite frankly way above my head. These resumes have a lot of IT-related technical information that I have never heard or read about anywhere. The consultants therefore get trained on how to create killer resumes that can attract calls from recruiters. Very few of the consultants end up working their domain or any domain that they have even heard of. 

Post Training Posing
After the training, the consultants are put in “Marketing” which means that from then on they would be receiving various requirements from the Consultancy’s marketers. It is common for consultancies to have a dedicated marketing team that would do the leg work of searching through job portals and network with vendors/clients to get the requirements that can be filled up by the consultants in “marketing.” Some consultancies even have dedicated marketing teams operating from overseas. That marketing team would work night shifts to cater to the consultants in the United States. 

This is how it happens. The individuals running the consultancy would compile all the email id’s of the newly brain-washed consultants and forward them to the marketing team. The marketers would start sending bulk emails to all the consultants with requirements as they start getting them. They would then call the consultants one by one and ask them to send a suitable resume. Anything to be added or edited is discussed over phone. Also the “Tao of fooling US Clients” with respect to what to say during interviews is imparted for free over those conversations. Sometimes a known vendor would ask for a very specific resume with mentions of specific terms. The marketer would immediately call the consultant and ask him/her to send such a resume. Once the consultant sends the resume, the marketer forwards it to the vendor and receives acknowledgement. The marketer then calls the consultant and discloses the key information regarding the areas of assessment during the telephone interview for the specific position. 

There is ample room for fun in this phase. Sometimes what happens is that the vendors and marketers, over time successfully place a whole bunch of consultants by pushing their fake resumes and eventually grow to be great friends or professional colleagues. The vendor would know that for a certain set of requirements, this marketer friend of his/her would definitely provide quality resumes and confident consultants who can beat Broadway Veterans in acting and dialogue delivery. The same way the marketers would know what areas the respective vendors specialize in. So it is a colluded cult of resume push fanatics. In the happy moments, sometimes the marketers prepare a resume on their own using a consultant’s contact information and submit it for consideration to a vendor. The consultant is then informed over phone that such a resume has been forwarded. This happened with me and it was a hilarious experience. I had no idea about what the position was and what resume was sent. Now in times like these the consultant would have like a few hours to prepare for telephone interview on something someone thought would be a perfect match for the consultant’s professional growth. ;)

The Call Handling Conspiracies
Now once the resumes get submitted, the mobiles start ringing. Consultants would sit the whole day at the consultancy, staring at the monitor and mobile phones, hoping to receive calls for the submissions made. Resumes for various positions and domains would get submitted. How would the consultant know which resume to speak about whenever someone calls? This is where organized planning is taught to the consultants. The consultants make Excel Resume Trackers that would be updated as soon as a resume is submitted. The fields of importance for a resume tracker are Position, Location, Client’s Name, Marketer, Years of experience (as per requirement/resume) and finally a link to the particular resume that was submitted against that requirement. When the consultant gets a call, he/she needs to get the position’s details from the caller before getting into the conversation, click open the corresponding resume and then proceed with the conversation. This is required because after about 10 days in marketing, the consultant would not remember what resume was submitted against what requirement. Now, once the resume is open in front of the consultant, it becomes easy for him/her to refer to it and deliver consistent replies with respect to work experience as mentioned in the resume. One has to be physically present to enjoy the humor of a consultant opening a wrong version of a resume midway through the interview and delivering contradictory answers sending signals of suspicions to the recruiter who’s calling. I have had many opportunities to witness similar incidents where the caller would ask something and the consultant would have never heard of it before. The rest of us would google it, write it on paper and flash it to the consultant and he/she would then pick up from there. We were experiencing our own Consultancy version of Les Miserables and still managed to laugh it out hard and loud. 

Sometimes the vendors would know very well about this system and would begin the telephone interview with “Can you google things out and survive in this job? I will tell you what the American mid-client and end-client would ask. Just prepare the answers and deliver with confidence. I will take care of the rest…” The consultant then has to convince the vendor that he/she is smart enough to act and would somehow manage to survive. If the vendor is convinced about the consultant’s acting capabilities, he/she would forward it to the mid/end-clients.

The real deal about telephone interviews is when substitute speakers are engaged. Sometimes when the consultant manages to convince the vendor and fool the mid-client with the fake resume submitted, the end-client interview gets scheduled. The consultant’s unlucky if it is a face-to-face interview because impersonation is impossible. But in the case of end-client interviews scheduled to be carried out over telephone, it’s a whole different ball game. As an act of courtesy, the consultants who managed to get placements in projects would offer to help the next batch by taking telephonic interviews on their behalf, posing as the consultants for whom the interviews are scheduled. The timings are confirmed over emails. The senior personnel of the consultancy would choose the experienced consultant to attend the call as scheduled. Again the consultant needs to be part of the Brotherhood of Ass-Kissers to be offered this coveted privilege of letting some random guy talk as the consultant. Once the timings are frozen, the “Call-Taker” is forwarded with a copy of the fake resume submitted and the consultant is asked to speak to the “Call-Taker” to discuss about the position and the interview. Exactly 15 minutes before the interview’s scheduled time, the consultant enables call-divert in his/her mobile and marks the Call-Taker’s mobile number. So when the end-client (mostly an American in charge of the project) calls, he or she would not know that they would be talking to someone else who is posing as the consultant as mentioned in the faked out resume that has been submitted. If the Call-Taker does the magic, then everyone celebrates. I have tried so many times to identify what they can possibly celebrate about this and I never found anything. 

Living off People’s Misery
Now that we have observed the dark side of flexi-staffing in the United States of America, especially in the IT industry, it is time we make an attempt to understand the underlying implications of the same. These consultancies, for the most part, are operating on the basis of greed and are misusing the fire and enthusiasm of individuals who travel all the way to America with the hopes of living their share of the American dream. Young men and women say yes to all the compromising conditions laid out by the consultancies only because they are ready to do everything to survive, get a job, earn some money and live happily. Now just because the consultancies have the means to obtain temporary employment, they get to handle people as their slaves. The consultants have no other choice but to lie and defend their fake resumes so they can have a job and eventually survive. Now defending an 8 years resume is one thing but working according to the experience submitted is a whole different thing. Consultants go through verbal abuse and mockery on a daily basis just because they do not know the work they are doing. They have to learn as they work and perform in the job. Most importantly, after getting placed in a project, the consultant has to memorize his/her fake resume so they don’t give contradicting replies to their colleagues while engaging in friendly conversations. Consultancies would instruct the consultants not to make friends with fellow workers soon after joining since the risk of getting identified as a faker is high and that would jeopardize the employment. There had been occasions when the bosses had asked the consultant about why their working is very slow and with silly mistakes while they have been working the same domain for over 8 years. There have been cases when the client companies find out about the fake resumes and fire the consultant. The consultancies in those cases would only say that it is not an issue since they can get the consultant another better project. The consultant compromises his/her integrity, prepares to lie and fake professional experience, struggles on the job with no help whatsoever, works like a dog and bears all the embarrassment he/she is showered with at the workplace…..only to survive in the United States…and the consultancies, vendors and mid-clients just eat away the bulk of the money that they earn at the cost of the consultant. 

There are cases where everyone including the end-client knows that the resume submitted is fake and still things roll this way in the United States. The way I understand it, those bosses have a feeling that if some consultant is smart enough to defend a fake resume, then he/she is fit enough to work with them. We cannot exclude the possibilities of scenarios where the actual clients have no idea about the fake resume and the inexperienced yet enthusiastic consultant. Companies don’t have to pay benefits (health insurance/pension) when they hire temporary/contract employees since the consultancies would be the employers of those consultants. Companies like such employees because they can hire just when they need and downsize easily when the demand falls. This corporate mentality of manipulating manpower cost for profits has given birth to a great industry in the United States that has been vandalized over time and its current state is beneficial to the hiring companies and consultancies but not to the workers/employees. The industry is so widely spread that each consultancy would have multiple companies registered as partner firms or stand-alone companies in order to compensate for the H1B limit laid out by the United States government. Consultancies exploiting the regulations laid out by the United States government and the increasing state of unemployment does affect the workers adversely in certain cases. The workers are exploited and used up for financial benefit. Also this state puts international communities in the United States in bad light. This has to be controlled through effective implementation of necessary preventive controls through appropriate regulations. Here’s a link to another article that adds to this discussion:


Why should people be forced to defend lies only to survive? All the education gained through hard work is rendered useless when smart individuals defend fake resumes and take up jobs that they have never done before. This state of flexi-staffing in the IT industry in United States may be quite similar to those in other countries across the globe but that doesn’t make it right. I feel that smart and hard-working individuals being forced to defend fake resumes is a kind of intellectual human trafficking. A whole industry surviving on the misery of innocent individuals is highly disheartening. The struggling economy just adds to this. All murderers killed because at the time of the murder, that was their only choice of survival. All pimps who run brothels sell women for their livelihood because that is how they survive in a brothel. Need for survival does not necessarily emancipate any act of crime. Businesses need flexible workers and consultancies provide it but the workers do not want it……they have no other choice but to accept it in place of a permanent employment. I am not opposed to temporary employment. I am opposed to individuals being forced/brain-washed to defend fake resumes. When Americans in the United States have the privilege of taking pride in honor/respect/integrity and so on, the status of considerable number of internationals in the United States is quite the opposite due to various regulatory and commercial reasons and that is exactly what I wish to point at.

I know a lot of people who were/are in the flexi-staffing system I have described above. I don’t mean any disrespect to them or their professional abilities in any way. I wrote this post because I wanted to document this state of Flexi-Staffing (IT industry) in the United States and make the facts as I had observed available to you. 
Update as of May, 2014:
This has been one of the most-read posts on my blog so far. In fact, until a month back, this was at the top. I would like to thank them all for their time, comments and emails. I am glad my blog has helped you in ways that I wished someone had helped me with. That is the objective of this post.

Key Trends Noticed
I noticed is that there are so many of us out there, not knowing how to cope with this consultancy-scam, fearing ridicule and a 'Not-So-Happening' legal action. Let me put it in simple terms. You don't have to fear. Nobody is going to get you caught in legal action. The contract you signed is as fake as the resume they make for you.

Another distinct trend that I noticed is that, there is either 'No' or 'Not-So-Much' information flow across the demographics that are in the 'Consultancy-Shit.' Everyone with a fake resume fears the other person will do them some harm or just keep everything they know to themselves assuming that is going to give them some sort of competitive advantage. Stop believing that shit!!! Get it out of your system!!! It is true, the consultancies tend to keep you believing the 'Fake-Zero-Sum-Game' so you will rat on your colleagues for 'Extra Benefits.' Don't let those scammers play the Divide-and-Rule game. Talk to people. Let them know what you know and ask questions. There are going to be people who tend to rat on their fellow workers. Don't bother their behavior for they fear the system in ways you can never imagine. There are so many of you out there fielding fake resumes and all you wish to do is an anonymous comment on my blog or a secret email to me. I appreciate the trust you have on me. I will be grateful for that until the end of time and I will do my best to help you with my suggestions. But you've got to connect with your kind!!! So talk to your fellow Fake-Resume-Consultants. Just send them the link to this page and this can get them talking. They may sound like superman but they are as scared as you are.

The rare-yet-significant trend that I noticed is that, consultancies that filed candidates with fake resumes have started convincing their candidates that they don't hire every 'Tom, Dick and Harry' and therefore what they do will never make it out. Some even have gone to the extent of convincing candidates that they are the first Indian or 'Desi' they have hired and the rest of them are Caucasian or 'Gora.' My apologies for using racist terms here. Please be informed that consultancies are paper companies who lease office space from building on different names and have multiple registrations in many cities as there is a H1-B limit for every registered business (per year and overall basis). So when one registration titled 'InfoTechnoNonsense' (for example) reaches the threshold limit of H1B's, they register another company and start filing in that name. They know the tricks of the trade and they will keep their company out of the radar. But you fielding the fake resume will be out in plain view my dear friends. Not getting caught does not confirm invisibility. So don't trust a consultancy that boasts of fool-proof faking methods and how they are best-friends of clients and how YOU are the only Indian/Asian there. The office you go to may be an exception. These consultancies run like chain of chicken farms. You may be the first chicken there but definitely not the first the consultancy ever had. Watch out. This trend to me indicates that the consultancies have evolved over time and they are now trying to work against the popular opinions among candidates. They have transformed from money-making firms to safe-firms so that they can get the scared candidate accept to their cheating methods. They don't have anything to lose there. really, they don't/ The one with the fake resume does.

Lastly, many THANKS to those of you who decided to quit the Fake-Resume-Consultancy-Scam and get back to work with their original resumes like normal people with integrity. I am more than happy to realize that at one point of time in your struggle, my scribblings here on my blog, has helped you with information and insights. I have no words to describe your happy emails after quitting Fake-Resume-Consultancies in US.

Here is one that sends across a strong message to me, you and everyone that integrity matters:

".....Finally quit the desi consultancy today. Feeling great."

Do share your experiences in the comments below and let others know what you have been through or are going through.

Update[6th July, 2015]

If you go through the comments section, you will notice that we have received comments from individuals who have or are using fake-resume and working as consultant/contractor in the US. While they are clearly interested in proving the idea that fake-resume jobs only help and don't cause any trouble whatsoever, they refuse to share their fake resume, fake experience, their current job they got with their fake resume on this forum. Some of them even brand me or my attitude for writing this blog post. One comment claims I am trying to present falsified information and what I describe may not be true.

While I don't accept those claims, I respect those viewpoints. I think we need to get an honest viewpoint from someone who is/was working on a fake resume where they can share the fake experience they used  and how they got back to the original experience resume and nothing ever happened. Unless we get someone who can present their fake resume and the details of the employment they gained using it, we cannot rule out the fact that there will be damage and that will cost the fake-resume joker very dearly.

My claim is, they are afraid to reveal their identity, fake experience, fake resume and the contractor position they gained using the fake details. The reason may be anything but it definitely includes the Fear of Embarrassment and potential Professional Loss such as Losing Credibility. I am willing to post the fake resume and employment details here on this post. I will however verify the fake resume with the company [end-client/mid-client] to make sure this individual worked there with fake credentials and also will get their views on this subject. That's the only way out of this confusion. Again, I am receiving emails to this day about what will happen when people quit fake resume consultancies. There are so many out there who want out but are afraid. 

So, on behalf of those who are stuck with Fake-Resume-Jobs, those who are afraid to move out of shady consulting companies in the United States and those who are just unclear on how their fake resume at one point in time can hurt their career later:

[going Optimus Prime here] 

We are here. We are waiting......
[ Played in the background: Linkin Park's What I've Done]

Update as of 7th March, 2017:
Please look at the image below. This is the case of a fake resume-proxy-interview candidate and his alibi who got busted by the HR specialist who handled the recruitment process. If someone is telling you everyone knows the fact and they are fine with it, think 3500 times. What they say so confidently is hardly closer to reality. If everyone knows fake resumes and proxy interviews and they are fine with it, why does this image get published on LinkedIn? [click here to have a look at the LinkedIn post first hand]

Please watch out people. The consultancies might as well be selling your kidneys with you going as freebies.

Update as of Dec, 2018:





Remember, nobody in the comment/post/image shared on LinkedIn mentioned the Desi Consultancy's name. Nobody mentioned the Mid-Client's name. Nobody mentioned the end-client's name. Nobody mentioned the vendor's name. All that came out was the fake resume candidates' images indicating who took the interview and who showed up for work. Look up the LinkedIn post to confirm this first hand. 

For the sake of brainwashed individuals in the fake resume racket, your consultancy will not be in the frame when you get caught like this. Your mid-client or vendor won't bail you out when you get exposed like this. Imagine the future impact on your career. 

If this cannot convince you about the fact of the situation, nothing will.

On a very different note [a shameless plug], if you are interested in unique tamil short films, feel free to visit https://www.summamovies.com/. I couldn't tolerate the mass masala entertainers anymore and decided I will do my best to produce content with substance. I have a long a way to go as a producer and a start-up founder, but I am glad our journey has begun. I look forward to your support. Each film on our site costs INR 15. Thanks!!!

https://play.google.com/store/apps/details?id=com.summamemes.app


Regards,


Friday, February 15, 2013

FDI in Multi-Brand Retail is the Butterfly

Hello World,

It's been a while……so here I am…wandering the blogwoods like a crazy wolf….howling out my opinions on something that has been keeping me busy for quite some time….

Ever since the news of FDI (Foreign Direct Investment) ruling hit the Indian media, I have been trying to understand it to see how far it is going to drag the Indian business world into a Progressive Transformational Paradigm….So here are my interpretations…..

As the first step I downloaded the FDI Circular released by the Govt. of India and glanced through it. Guess what, after 3 pages I wanted to scroll to the last page… ;)   But as far as my experience goes, that is exactly how I deal with the pdf’s. Glance a few pages…scroll to the last page….read the conclusion….and I would know the crux of the Statistical Mythology that the remainder of the pages would hold. 

From what I understand, in my own stupid way, the FDI Ruling in India basically requests all customer-cheating unethical businessmen to humbly go to freakin hell so that room is made for those businesses that actually care for their customers….No more paper-bundling, sell-without-bill nonsense…consumers will pay for what they get and only get for what they pay….kind of Consumeristic Communism which calls for a class-less society of consumers who would get their money’s worth without having to demonstrate Kryptonic superpowers or ownership of a light-saber (please excuse the light-saber…I like it…)

Snippets from the Consolidated FDI Policy:

Contradicting the popular notion of western businesses taking over India through foreign investment, the Consolidated FDI policy (page 14/3.1.3), as released by the Govt. of India, clearly reminds that since Sep, 16, 2003, OCB’s (Overseas Corporate Bodies) have been derecognized as a class of investors in India. This means that as of now, international businesses cannot invest in India without the RBI (Reserve Bank of India) and Govt. of India approving it. Even the erstwhile OCB’s (those that owned shares in Indian businesses prior to this regulation) cannot invest anymore without the govt.’s approval. This is a typical catch in the FDI policy of any country in this world, unless the country is not in a state of restricting the same. Therefore the FDI regulation that caused a stir recently has the basic cover it needs. Now the govt. can at least know of how much investment is getting routed into India and by whom. The possibility of achieving the “feasibility” of controlling nuisance is finally in the govt.’s hands and hence the age old response that goes like…”there are a million businesses in this country…we are the second highest in population and …it is not practically possible to keep track of all….” has been rendered obsolete in every sense. This doesn’t mean anything ground-breaking to be honest, but at least the regulations have started taking grip of reality in their very definitions. 

Another myth roams around stating that now that the FDI regulation has been relaxed, international business will be the sole owner of businesses here and that the Indian public would be suffering at the hands of international corporate nonsense. Well that is quite similar to the Harry Potter series we’re familiar with….absolute fantasy….from all angles. As per the regulation, international entity can hold only 10% of the capital of any Indian business and even the aggregate holdings cannot exceed 24% of the company’s capital. Now if the board wishes to let more investment to come in, it can do so by informing the RBI and Dept. of Commerce that the board has decided to make room for more investment. Even then Dept. of Commerce has laid out statutory/sectoral ceilings which mean that even if the boards decided, the international holding of the Indian business cannot exceed the ceiling set for the respective business segment by the Indian govt. A classic example is that of Indusind Bank that requested for a raise in the investment limit and was granted a limit of up to 49% with a condition that in any way the composite sectoral cap of 74% must not be breached. Also each sub-account of every registered Foreign Institutional investor cannot exceed a capital holding of 10%. This is quite similar to the Civil Supplies Rationing system where only a certain volume of supplies will be issued for every account/card. So bottom line is that no international business can completely buy out a business to an extent which it can operate at the loss of Indian consumers.

Say Hello to Irony 
Speaking of international business controlling India, I honestly don’t think a major section of the Indian community realizes the fact that our lives are already controlled by products that are produced by companies which are, for the most part owned by international businesses.  Ever heard of Hindustan Lever? Apparently they came into India to sell soaps and now are responsible for almost everything that an average Indian uses. This is just a sample but look below for the brands owned by this company (where 52% is owned by British-Dutch Unilever):
Food brands:
  • Annapurna salt and atta
  • Bru coffee
  • Brooke Bond (3 Roses, Taj Mahal, Taaza, Red Label) tea
  • Kissan squashes, ketchups, juices and jams
  • Lipton tea
  • Knorr soups & meal makers and soupy noodles
  • Kwality Wall's frozen dessert
  • Modern Bread, ready to eat chapattis and other bakery items
Homecare Brands [8]
  • ActiveWheel detergent
  • Cif Cream Cleaner
  • Comfort fabric softeners
  • Domex disinfectant/toilet cleaner
  • Rin detergents and bleach
  • Sunlight detergent and colour care
  • Surf Excel detergent and gentle wash
  • Vim dishwash
  • Magic – Water Saver [9][10]
Personal Care Brands: [11]
  • Aviance Beauty Solutions
  • Axe deodorant and aftershaving lotion and soap
  • LEVER Ayush Therapy ayurvedic health care and personal care products
  • Breeze beauty soap
  • Clear anti-dandruff hair products
  • Clinic Plus shampoo and oil
  • Close Up toothpaste
  • Dove skin cleansing & hair care range: bar, lotions, creams and anti-perspirant deodorants
  • Denim shaving products
  • Fair & Lovely skin-lightening products
  • Hamam
  • Lakmé beauty products and salons
  • Lifebuoy soaps and handwash range
  • Liril 2000 soap
  • Lux soap, body wash and deodorant
  • Pears soap
  • Pepsodent toothpaste
  • Pond's talcs and creams
  • Rexona soap
  • Sunsilk shampoo
  • Sure anti-perspirant
  • Vaseline petroleum jelly, skin care lotions
  • TRESemmé [12]
Water Purifier Brand:
  • Pureit Water Purifier
The above list is from Wikipedia and so don’t take it for granted. Feel free to check the back of the packs of stuff you buy to see if it has Hindustan Lever or Unilever name printed there and you would understand the benefit of foreign investment and also its penetration in the consumer goods sector.
Now, even those who call for total abolition of foreign investment cannot live their normal lives without using the products that are a result of foreign investment in India. This is not something to be ashamed of. This is a case of supply and demand where someone provides for the needs of the others for a price. In some cases that entity just happens to be from a country other than India.

Now that we have established the fact that we already have foreign investment responsible for daily life of average Indians, let’s get back to the analysis of the recent controversy over FDI regulations pertaining to the Multi-Brand Retail sector. We have businesses from outside that manufacture products that we have been using. We are now getting ready to bring in businesses that specialize in selling multitude of products using an inventory-based, logistics-network-supported store system that would enable the consumers (that would be us) in getting access to multiple brands of products. This in other words means that we are very close to getting a wide variety of product choices which would control and slowly eradicate monopoly of brands, where we would have to compromise with the product quality/quantity just because it is the only cheaper version of the product in the market. 

Potential Impact of Multi-Brand Retail on India 

What Multi-Brand Retail would do to any country is quite similar to what Internet did to the world. Shrink the system and bring the subsystems close to each other so that the interaction is bilateral, quick and an inter-dependent yet fairly competitive co-existence. How would this benefit the average Indian? Well, have you ever visited any Indian village and lived their life. It is not as polluted as that available in the cities but they are still lacking access to so many comforts just because those semi-urban and rural communities have been classified “unfit” for access to all the products that are otherwise available in the cities. Villagers still have to travel to bigger towns and cities to make any big purchase for their families. Those villagers are for the most part responsible for the country’s agro-produce but are still left out when it comes to accessibility to products that fall under the basic needs. Even those products that somehow manage to reach the semi-urban and rural communities are either of the most inferior quality or heavily priced. Both the drawbacks exist simply because either there are not many brands of the products available or those who sell them are the kings of those markets who can price the products as per their fantasies. Add a monopoly flavor to their business cuisine and it becomes an economic feast that devours the average Indian on the basis of …”this is how it is…take it or leave it..”… Now what could be a sustainable solution will always remain the question to be answered for it is that question that would take any civilization in the path of real progress. In this case, we need more players to cater to the needs of the consumers. The govt. buying out products and issuing them for free/subsidized rates will not be a sustainable solution as that might make room for corruption of all kinds and the same monopolies would be recreated. We need to calm down and recall how the Soviet Economic System collapsed in spite of its robustness and rigidity. 

Bringing in international players in the Multi-Brand retail segment would bring in competition from outside. There is no denying that. But that competition is not something that would destroy local businesses. A major portion of the produce and manufactured goods in India are being exported to international markets. This is a great source of revenue to Indian businesses and farmers. Whatever we export to other countries are foreign products for those countries!!!! Our products are giving more than a stiff competition to local businesses and farmers in so many countries around the world!!! That doesn’t mean that Indian agro-produce and manufactured goods are destroying other countries’ economies and local businesses. Similarly this FDI ruling only made it easy for the sellers to enter and operate in India. How will this affect the local businesses? These international players would be more systematic in their approach and would do the needful to meet the demands of the consumers, even if it requires import of products from other countries. Now this would in turn call for a market-wise standardization of quality/price. This would eradicate the events where the farmers/businesses would dump the produce in the ground just to bring up the demand and subsequently raise the price for profits. They had a good harvest but they ended up having surplus. That forced them to behave that way. With Multi-Brand retail coming in, farmers and businesses would have more avenues for selling, most of them devoid of brokers and middlemen of all sorts. Also stores would not just buy anything in any physical state from local businesses. Quality standards would be brought into the system. It is true that implementing them would take a while but we need something in place before we can make it work. These would impose strict terms on the local businesses. Those terms would be of quality for the most part. All the brightly lit shopping centers selling packed goods are now boasting of higher quality but not all of them have it in their products. With many businesses in the market, the need for differentiation would increase and after a certain period of time, it would just be quality and off-season availability. This would bring in the concept of a competitive coexistence that would add fairness to the Indian market. 

The Need for a Benchmark

I personally have observed a wave of fake identities that businesses wear to fool the Indian consumers and they have been powered by the fact that they don’t and won’t have a competition. In my opinion, Indian consumers are at times paying more for less of what they truly deserve. A product worth Rs.5 would not even carry a date of expiry and a product worth Rs.500 would be standing in the shelf of a mega-store, at least 5 months past its expiry date. Both the products are harmful to the Indian citizen, both rich and poor. Also anything with the label “export-quality” is considered top-quality and most often, highly priced. I have personally visited stores that sell factory rejects of major brands (that are manufactured in India and have failed the QC in the factory for export) at regular high prices. The customer needs to know the product information beforehand to make a fair assessment before the purchase. Now the businesses can sell off those products as factory clearance or under any other name that clearly tells about the product’s inferior quality. But unfortunately, here in the Indian sub-continent, among the current state of affairs, especially with the business world, fair thinking is often construed as a carnal sin and every action needs to be motivated by a guarantee of an unearthly profit or a fear of apocalyptic damage. Just because there is not enough competition and the consumers do not have the needed awareness, businesses are robbing the consumers in every way possible. 

Early life on the planet had to go by the code of “Survival of the Fittest.” The average Indian, a modern consumer of the modern commercial world needs more protection from the business end, so that he/she need not fight to survive amidst anomalies such as non-availability, non-accessibility, inferior quality, brand monopoly etc. The consumers should not be left alone to fend for themselves. Also the businesses need to be provided with multiple avenues of selling so that there is free movement of goods from one part to another without having to be destroyed in case of surplus produce. Awareness is a key but not the only one to operate the free-market of the modern world. The businesses have to do their part to substantiate the reason for their existence. Over six decades into freedom, so far it has been social reforms that have been structuring the Indian society. From now on economic reforms and entrepreneurial ventures will be having their fair share of responsibilities. 

All I care is that, every Indian, irrespective of his/her socio-economic status, must be entitled to the basic consumer rights without having to contest it in a legal battle. The average Indian needs to get what he/she pays for and cannot be shepherded by entities that does not care about consumer welfare. The Indian market needs Big Brothers to come in and educate the consumers and businesses about how both of them are inter-dependent. It is the existence of a fair competition that would push for fairness. It is that fairness that would create a free-market where business and consumers can exist in harmony. We are supplying produce/goods to so many countries and it is only fair to let other countries supply to us. Until we have many, we would never know what the best would be like. Also we don’t have to depend on a few for our needs. 

A time will come when Indians would have forgotten the idea that anything cheap is inferior and everything expensive is the best of its kind. A long chain of events have to be completed before that statement can  be rendered true but this Chaos now needs the first flutter and FDI in Multi-Brand Retail is the butterfly. 

On a very different note [a shameless plug], if you are interested in unique tamil short films, feel free to visit https://www.summamovies.com/I couldn't tolerate the mass masala entertainers anymore and decided I will do my best to produce content with substance. I have a long a way to go as a producer and a start-up founder, but I am glad our journey has begun. I look forward to your support. Each film on our site costs INR 15. Thanks!!!


Regards,